Remote Computer Support and Diagnosis
Not every fault needs a visit. With your permission, a Home Computer Repairs engineer can connect to your computer over the internet, find the problem and often fix it there and then.
What remote support is good for
- Error messages, crashes and programs that will not open
- A computer that has become slow
- Email that has stopped sending or receiving
- Pop-ups and suspected viruses, where the computer can still get online
- Printer and Wi-Fi settings
- Software installation and updates
- A diagnosis and quote before you decide on a repair
When you need a visit or the workshop instead
Remote support needs a computer that starts up and has a working internet connection. If it will not turn on, cannot get online or has a hardware fault such as a broken screen, see onsite computer repair or bring it to our Beckenham repair centre.
Price
Our remote diagnosis service for home consumers and businesses costs £45 + VAT. See our prices.
“I was just amazed how the guys were quick to sort out my laptop problems remotely. Just over an hour and I was up and running again. Great.”
Book remote support
Call 020 8658 4366 or email support@homecomputerrepairs.co.uk, Monday to Saturday, 9am to 6pm, or request a free estimate. Our repair centre at 21 Village Way, Beckenham BR3 3NA is appointment only.